The following terms shall have the following meanings:
1.1 ‘Accommodation’: the accommodation provided by the Company in Barcelona as stated in the Booking Form
1.2 ‘Commencement Date’: the start date of a Booking as stated in the Booking Form.
1.3 ‘Contract’: The confirmed booking in accordance with the detailed provisions as contained in the Booking Form and confirmed in writing by the Company.
1.4 ‘Customer’: the person or persons making a reservation as named in the Reservation Form.
1.5 ‘Expiry Date’: The expiry date of a reservation as stated in the Reservation Form or such later date as the Parties may from time to time agree in writing
1.6 ‘Company’: YOGA WEEKS / ANA PUIG, sometimes referred to as ‘We’, the company, is an individual worker with address at:
C/ Carme 40 Pral – 2
08001 Barcelona, Spain
Tel: +34 677 375 173
1.7 ‘Manager’: the person appointed by the Company to act as Manager.
1.8 ‘Director’: a person properly appointed as Director in the Company.
1.9 ‘Parties’: The Customer and the Company whose particulars are as stated in the Booking Form.
1.10 ‘Property’: The Company’s property situated on C/ Carme 40 Pral – 2, 08001 Barcelona, Spain.
1.11 ‘Deposit’: The deposit payable to confirm a Reservation is non-Refundable.
1.12 ‘C.O.D’ – ‘Confirmation Of Deposit’: The written document or electronic format containing the particulars of the parties and details of Reservation confirmed to the Customer by the Company.
1.13 The Centre: The company’s property situated on C/ Carme 40 Pral – 2, 08001 Barcelona, Spain.
1.14 ”Term’: The period starting on (and including) the Commencement Date and ending on the Expiry Date unless extended by written/verbal consent of the Company or earlier termination in accordance with these Terms and Conditions.
1.15 ‘P.I.F’ – Payment in full.
1.16 ‘YW’ Is an abbreviation for YOGA WEEKS ‘the Company’ see 1.6 above.
1.17 ‘Booking Confirmation’ the documents that are supplied by YW by email that refer to the accommodation booked
2.0 ACCOMMODATION, PACKS AND PRICES
2.1 The available accommodation is situated at the Company’s centre and includes the following spaces for guest use which comprise:
- 5 x double rooms/tripe rooms
- 2 x full bathrooms
- 1 x additional WC
- Fully fitted kitchen
- Yoga room
- Gallery – Living room
- 3 x outdoor patios
- Reception and corridors
The current package at Yoga Weeks includes:
- Daily 2 hours morning Yoga class
- Vegetarian Brunch after the class
- Accommodation in double, triple , shared or single private room
- Free wi-fi access
- Free unlimited filtered water and herbal teas
- Kitchen access and own storage space
- Daily room and centre cleaning ( change of linen/towels weekly)
- Free access to house 24hrs ( key deposit required)
- Bath Towels and linen
- Yoga materials for the practise
- Permanent contact number for customer care
Notes: we do not cater for vegetarians, but not for vegans or special diet/intolerances. If you do suffer from any, you are welcome to bring your own goods and store it at the kitchen and fridge.
2.2 There is one only booking season for all the year.
2.3 The price for each accommodation is scheduled by current moments showing single supplements as applicable in the current price list for the year shown. The single supplement is usually 75%. Single supplement for short stays is 100%
2.4 Accommodation is available daily from 3pm until the 9pm. Arrivals outside of these times may be charged accordingly. Therefore:
- Check in: From 15.00 to 21.00.
- Check out: 11.30pm (after daily yoga class) to 14.00.
2.5 Only the Customer and members of his / hers groups stated in the Booking Form may occupy the Company’s property for the duration stated on the Form this does not give the Customer or any member of his group any estate, right or interest in the Property except as is necessary for the exercise expressly conferred by the Booking Form and does not exclude the Company from the legal possession of the Property.
2.6 Use of the Company’s Property facilities and accommodation is personal to the Customer and members of his group as stated in the Booking Form and shall not be capable of being assigned, shared, or otherwise disposed of and neither the Customer nor any member of his group shall grant or attempt to grant any rights in it.
2.7 The Customer and any member of his/her group shall not use the Property except for permitted use and shall not use the Property for any offensive, noisy, dangerous, illegal, immoral, or improper purposes, keeping live birds or animals, exhibition or entertainment, public meeting, or any sale by public auction.
2.8 The Customer and any of his/her group shall not attach or display any advertisement, sign, flag or notice on or in the Property.
2.9 The Customer and any member of his group shall not do anything on the Property which may be a nuisance or annoyance to the Company and its tenant’s, guests, staff or owners or occupiers of a neighbour’s property or other parts of the Company’s Property.
2.10 The Customer shall keep the property fixtures, fittings, furniture and effects in a clean and good condition (wear and tear excepted) and shall replace any articles that are destroyed or missing with articles of a similar kind and of equal value.
2.11 The Company reserves the absolute right at its sole discretion to terminate use of the Property or any of its facilities by the Customer or any member of his group in the event of any breach of these Terms and Conditions and upon being provided written notice to that effect the Customer and/or any member of his group will be required to forthwith vacate the Company’s property and the Company shall not accept any consequential liability damages or loss occasioned thereby.
2.12 During the year we may hire rooms out to another activity holiday specialist, whereby they practice their exercise activity at a different location.
2.13 Different rates apply to different room types. Prices and availability will be shown at website. If any mistakes or overbooking Yoga Weeks will try and accommodate in same room type or upgraded one.
2.14 Bookings for 1 person by general rule will be accommodated in shared double or rooms with other guest from same gender. Normal rate applying and unless expressly purchased a single private room.
2.15 Bookings for 1 person only have the choice of booking a single room supplement meaning e a room to yourself / alone. If you do not make this choice you will be accommodate as stated in the clause above 2.14. In this case: you may end up sharing a room with someone on the first few days of your visit, that person then leaves and then another person arrives mid-week to share your room – in other words you may end up with 2 roommates, one for a couple of day and then another for a couple of days. If possible and depending on availability and paying additional private use charge, we may give you the opportunity to upgrade to a single room.
3.1 The Company e-mail and website address is as stated in Clause 1.6 above.
3.2 The Company retains all copyright license rights and sole exclusive ownership of the information photographs and material contained, displayed, provided or referred to on its website
3.3 any user of the website acknowledges and warrants that he / she:
3.3.1 will not use any photograph material or information contained in the website for any purpose prohibited by the Terms and Conditions or for any unlawful purpose.
3.3.2 will only access and use the website for his own personal non-commercial use.
3.3.3 will not modify copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, sell, or in any other way use any information, photographs, material, products, or services contained on the Company’s website.
3.3.4 has legal authority to use the website in accordance with these Terms and Conditions
3.3.5 agrees to be entirely financially responsible for all charges fees and other sum(s) whatsoever arising from use of the website.
3.4 The Company accepts no responsibility for keeping the website up to date and will not be liable for any loss occasioned by its failure to do so.
3.5 Enquires of availability with no deposit payment, do not imply room holding. Any room booking will require a 15% deposit of the full booking amount.
3.6 The Company shall not be liable for any loss or damage to the user as a direct or indirect consequence of the user relying on any inaccurate fact or misstatement made or provided by the Company on its website.
3.7 Where the website contains links to any other website the Company does not monitor or endorse them and cannot be responsible for the contents or information provided therein and cannot accept any liability whatsoever howsoever rising in relation to any such website link.
3.8 The Company reserves the absolute right at its sole discretion to terminate any Booking if any user or customer uses the Company’s website unlawfully or in contravention of these Terms and conditions.
3.9 The Company cannot warrant that its website or any link is free from any computer virus or other malicious or impaired computer programs and the user enters the Company’s website entirely at his/her own risk.
4. BOOKINGS AND RESERVATIONS
4.1 Reservations may be made by telephone, via the website, or by e-mail to the appropriate communication address or telephone number of the Company as set out in Clause 1.6 above.
4.2 Minimum of booking days at one stay are 2 and the maximum 14 days (2 weeks). Shorter stays than 2 days or longer than 2 weeks may be possible by contacting the office at the contact details below, is required. Same day bookings are accepted only before 10am.
4.3 If the booking is in any way different to our offer online (arriving early, leaving late, short stays, etc…) contacting the office prior to booking is required. The prices of the “unusual” bookings differ to the normal web prices and must be adjusted by Barcelona office. If the Customer fails to do so, this will result in additional surcharge of 10% of the original booking price. No refund is offered if customer makes such reservation online.
YOGA WEEKS reserves the right to refuse to take bookings of short stays at any moment.
4.4 Single room supplement at 75% on the top of the price.
5. CONFIRMATION AND CONTRACT
5.1 All Reservations will be confirmed by the Company by email to a valid e-mail address within 24 hours of the date upon which the Reservation is made.
5.2 It is the Customers sole responsibility to check the Booking Form and ensure that the particulars contained therein are correct.
5.3 Should the Booking Form contain any error or inaccuracy then the Customer must notify the Company immediately or in any event within 7 days of his receipt of the Booking Form by telephone or email in which event the Company at its absolute discretion may amend the Booking Form or cancel the Reservation at no cost to the Customer.
5.4 Should the Customer fail to notify the Company within the time specified in clause 5.3 then the Company will be entitled to charge an administration fee not exceeding 25€ for any change to or cancellation of the Booking in addition to any cancellation fee applicable.
5.5 Upon expiry of the time permitted by clause 5.3 and provided that the Company has not received any notification to the contrary from the customer the Booking Form shall form a binding enforceable Contract between the Parties.
5.6 The Company will not be responsible for any loss or damage occasioned by the Customer failing to provide notification of an error or inaccuracy in the Booking Form or Contract within the time limit specified in clause 5. 3 above and the Customer will be liable to pay all monies due in respect of the Contract.
5.7 The company will combine classes and guests of mix ability.
5.8 YOGA WEEKS reserves the right to change the scheduled yoga teacher at the last minute under any circumstances. YOGA WEEKS is not obliged to give the reason for changing a teacher.
No refunds can be claimed due to changes of teacher or our schedule.
YOGA WEEKS reserves the right to change the location of the yoga class.
YOGA WEEKS reserves the right to change the level of the class to a mixed level.
YOGA WEEKS reserves the right to combine two classes into one.
6.PAYMENT & CANCELLATION POLICY
6.1 Payments to confirm the booking will be made in two parts, paying a deposit of 15% at the time of the booking and the balance of the monies (85%) no later than 15 days prior to the arrival date. If any of these payments is not done at the time the booking is not confirmed and the room/space not secured. All bookings made after 15 days to the arrival must be paid in full at the time of the booking.
6.4 Payments may be made by credit card via the web site, or Bank Transfer to Yoga Weeks .
6.5 If payment of either the deposit or the balance is not received by the due date whether legally demanded or not then the Company reserves the right to cancel and retain the deposit
6.6 In the event of cancellation for whatever reason the Company may levy and the Customer shall forthwith pay a cancellation fee for such cancellation calculated as follows for cancellation occurring:
- 4 weeks (28 days) before arrival: Full payment will be given back including deposit. A cancellation fee of 25€
- Between 4 weeks and 15 days prior to the arrival: The deposit will not be refunded and a cancellation fee of 25€ will apply. The rest of the payment will be given back.
- After 15 days prior to the arrival: The deposit will not be refunded and a cancellation fee of 50€ will apply. The rest of the payment will be given back.
- Between 3 days before holiday start date full price charge (Deposit and rest of booking)
- Also if you decide last minute to finish your holiday earlier we do not offer a refund.
Therefore: Deposits paid to the Company are non-Refundable unless the cancellation is 4 weeks prior to the arrival
6.7 It is very rare that we have only one guest. But we do not commit on notifying if you are the only guest.Yoga Weeks will be able to cancel a retreat at anytime giving full refund to guests.
6.8 At your arrival you will be given a set of 4 Keys: (1) your room, (2) your lockable cabinet (3) the centre main door (4) Building Street entrance. A deposit of 10€ in cash per set/person is required and will be given back at check out. Is sole responsibility of the guest to ensure return of keys and request of the deposit back. We do not return the deposit by any other way than at the check -out and by cash.
6.9 Additional activities offer as stated on our Website are available to book at YOGA WEEKS. This activities, treatments or services are developed by other companies which we do have an agreement with. We take no responsibility for their delivery and we will not take payments for them. At Yoga Weeks we can help you booking them and checking availability but payments will be done directly with each of them and under their payments Terms and conditions.
7. TRAVEL ARRANGEMENTS AND TRANSPORTATION
7.1 It is the Customer’s sole responsibility to ensure that he/she and all members of group arrive at the airport within the required time for departure check-in, together with the correct travel documentation including adequate personal and property insurance and EEC medical exception certificates.
7.2 The Company can accept no responsibility for delay or cancellation in any flight or any company used by the Customer or any member of his/her group or for any irregularity or failure in producing or providing any required documentation required for travel as provided in clause 7.1 above.
7.3 The Customer shall ensure that he /she arranges adequate timely transfers/transport for himself and all members of his group to the airport of departure and to and from Barcelona airport to the centre.
7.4 It is the Customers responsibility to get any necessary visas for entry to Spain.
7.5 YW may call your home (number given at time of booking) to obtain your mobile number when it has not been given at the time of booking. YW reserves the right to divulge to the receiver of the call at your home / residence (be it a friend, relative, acquaintance or alike) the fact that you are holidaying with YOGA WEEKS in Barcelona.
8.AMENDMENTS OR ALTERATIONS TO RESERVATIONS AND CONTRACTS
8.1 The Company reserves the right to alter the accommodation that you have booked – we shall try to give you a similar value accommodation to what you have paid. The Company reserves the right to alter the yoga activity (such as change the yoga teacher or consolidate the class due to teacher’s absence, low/high numbers of clients or bad weather) or circumstances beyond the Company’s control require it to do so.
8.2 In the event that the Customer should decide to downgrade their accommodation after monies (deposit / balance) have been paid, the customer will not be entitled to any refund. If the customer wishes to upgrade there are charges.
8.3 An admin charge of 25.00€ applies to any changes of bookings originally made. The price difference between the rooms/dates applies. All changes are subject to availability. No refunds on downgrade are offered (if room originally chosen is priced at the higher rate than the re-booked room). Date changes can be made no less than 4 weeks prior to the holiday start date. All changes are made at company’s discretion.
8.4 Any upgrades in accommodation, yoga, extra night’s stay or other “extras” that require additional payments must be paid for by the Customer upon agreement with the management either by cash or credit card to the retreat manager o. If the full payment is not received as requested, the Customer will be asked to leave the retreat.
8.5 If for any reason we give a refund and we put money back into European bank accounts there is a charge of 20€ for doing so. Money can only be refunded to the original card payment was made on. If you want any form of refund and it is not possible to refund to the card that was used for payment we charge 25€ to make a bank transfer.
9.PROPERTY INSURANCE HEALTH AND SAFETY
9.1 Health and Safety
9.1.1 The Company is under a duty to ensure so far as is reasonably practicable that the health, safety and welfare of all Customers and other persons affected by the Company’s business are protected.
9.1.2 It is the duty of all Customers including members of his group to take reasonable care of their health and safety and that of other persons who may be affected by their acts or omissions and to co-operate with the Company so far as is necessary to perform or comply with any requirement imposed by any relevant safety rules regulations and law.
9.1.3 The Customer must comply fully with all and any health and safety Regulations from time to time introduced by the Company.
9.1.4 Use of the Company’s facilities and participating in activities promoted by the Company are undertaken entirely at the sole risk of the Customer and or his group.